IONADE

Fewer empty chairs, fewer calls at reception.

A lost appointment is gone for good. We automate reminders and follow-ups so the diary fills itself.

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Where the time goes

  1. Patients who don’t turn up

    Every no-show is a surgery hour lost that can’t be sold again.

  2. Confirmation calls

    Reception spends hours on the phone confirming appointments a message would settle.

  3. Quotes that go cold

    The patient takes the quote home and nobody calls back.

What we automate

  1. Reminder with reply

    When

    48 h before the appointment

    Result

    WhatsApp to confirm, cancel or reschedule

  2. Automatic waiting list

    When

    A patient cancels

    Result

    The slot is offered to the next person on the list

  3. Quote follow-up

    When

    No reply to a quote in 7 days

    Result

    Personal message and a task for reception

  4. Regular check-ups

    When

    Annual check-up is due

    Result

    Invitation with a booking link

Typical scenario

Work out your case

Typical scenario

Dental clinic · 3 surgeries

400 appointments a month. 8% don’t show up. Reception spends about 10 hours a month phoning to confirm.

WhatsApp reminder 48 h before. Cancellations free the slot for the waiting list. Reception doesn’t phone.

No-shows avoided, 8% down to 3%
20 visits × €60 = €1,200
Confirmation calls
10 h × €18 = €180
Value recovered per month
€1,380
IONADE maintenance
€250/month

Value per visit is a rough average margin, not the treatment price.

Rough estimate. Not a real client.

Sector questions

Do patients need to install anything?

No. They get a WhatsApp or text message and reply like any other message.

Does it connect to our booking software?

Most clinic management software lets you export or query the diary. We check it in the diagnosis.

What about health data?

Messages include no clinical information, only date, time and clinic. The data stays on our server.

Start with a diagnosis.

We talk about how you work today and tell you which tasks are worth automating and which are not.

Book a diagnosis