IONADE

Check-in before arrival. At the desk, just the key.

In high season every minute at reception counts. We automate what happens before and after the stay.

Book a diagnosis

Where the time goes

  1. Queues at reception

    Details, ID and card, guest by guest, just when everyone arrives.

  2. Messages one by one

    Arrival instructions, times and requests, answered by hand in several languages.

  3. Seasonal hiring

    Dozens of seasonal contracts with the same paperwork every winter.

What we automate

  1. Online check-in

    When

    72 h before arrival

    Result

    The guest sends details and ID from their phone

  2. Stay messages

    When

    Booking confirmed

    Result

    Useful information in their language, at the right moment

  3. Reviews after departure

    When

    Check-out

    Result

    Review request and internal alert if there’s a complaint

  4. Staff onboarding

    When

    New seasonal contract

    Result

    Form, documents and paperwork prepared

Typical scenario

Work out your case

Typical scenario

Hotel · 40 rooms

600 arrivals a month. About 4 minutes per guest at reception for details, ID and card.

Guests check in before they arrive. Reception just hands over the key.

Check-in at reception
30 h × €18 = €540
Pre-arrival messages
8 h × €18 = €144
Value recovered per month
€684
IONADE maintenance
€350/month

Assumes three in four guests check in online.

Rough estimate. Not a real client.

Sector questions

Does it connect to our PMS?

If your property management system has an API or booking exports, yes. The common ones do.

What about guests who don’t check in online?

They check in at reception as usual. The system removes no option, it adds one.

Which languages?

Those of the booking: Catalan, Spanish, French, English, Portuguese and more.

Start with a diagnosis.

We talk about how you work today and tell you which tasks are worth automating and which are not.

Book a diagnosis